Managed hosting usually includes benefits like:
- Guaranteed resolution of software issues, which may not be related directly to a server or the provider's service.
- Installation of custom/third-party software, upon request.
- Advanced optimization and management of the server's operating system and software packages.
- Optimization and monitoring of the server's security, including firewalls.
- Monitoring of the server's health and activity.
- Proactive maintenance based on server status and health reports.
In contrast, self-managed hosting may include all of the above, but on a on-request basis only, or as required by a customer's chosen support level. Managed hosting is meant to be comprehensive, providing "360-degree" oversight and maintenance of servers.
